Privacy Policy
Knauf Insulation is committed to ensuring that your privacy is
protected. This privacy policy explains how we use the information
we collect about you and how you can instruct us if you prefer to
limit the use of that information.
1. The information we collect and how we use it
When you register for our service we need to know your name, job
title and function, company name and type, address, telephone and
fax number and email address.
We gather this information to allow us to process your
registration and to fulfil your request. The relevant information
is then used exclusively by Knauf Insulation, our group companies,
our approved agents and sub-contractors. We will not pass your data
to anyone else unless that person is acting on our behalf or you
give us express consent.
We may also use aggregate information and statistics for the
purposes of monitoring website usage in order to help us develop
the website and our services. These statistics will not include
information that can be used to identify any individual.
From time to time we may provide your information to our
customer service agencies for research and analysis purposes so
that we can monitor and improve the services we provide. We or our
agents may contact you by post, e-mail or telephone to ask you for
your feedback and comments on our services.
We and our group companies may also wish to provide you with
information about special features of our website or any other
service or products we think may be of interest to you. If you
would rather not receive this information, please send an e-mail
message to webmasterUK@knaufinsulation.com.
The areas of interest part of the data entry field of our
website provides tick boxes which give you the opportunity to
request certain information mentioned in this privacy policy.
2. Our use of cookies and other information gathering
technologies
A "cookie" is a small text file that is placed on a user's
computer hard drive by a website. There are several types of cookie
and the most common are often referred to as 'session' cookies.
These are used to keep track of information needed by a user as
they travel from page to page within a website. These cookies have
a short lifetime and expire within a few minutes of the user
leaving the site.
Our website only uses short-lived "session cookies" in order to
provide the stated functionality for registered, logged-in
users.
3. Updating your details
If any of the information that you have provided to Knauf
Insulation changes, for example if you change your e-mail address
or if you wish to cancel your registration, please let us know the
correct details by sending an e-mail to webmasterUK@knaufinsulation.com.
4. Your consent
By submitting your information you consent to the use of that
information as set out in this policy. By ticking the relevant
boxes in our data entry field you consent to being contacted by
e-mail, phone or post.
If we change our privacy policy we will post the changes on this
page, and may place notices on other pages of the website, so that
you may be aware of the information we collect and how we use it at
all times. Continued use of the service will signify that you agree
to any such changes.
5. How to contact us
We welcome your views about our website and our privacy policy.
If you would like to contact us with any queries or comments please
send an e-mail to webmasterUK@knaufinsulation.com.