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FAQ ImageBelow are some of the most common questions we get asked. Hopefully they will give you the answers you are looking for, but if not our Technical Advisory Centre are always on hand to help with technical questions. Just call 01744 766666 or email tech@knaufinsulation.com

For sales and customer service questions, please call or Customer Service team on 0844 8000135 or email sales@knaufinsulation.com

Frequently Asked Questions (click the questions for the answer)
 

  1. When using Polyfoam Sarking Board System, How much of the board sits on top of the rafter?
  2. Can Crown Loft Roll be used to fire stop the junction of a party wall in a house with a pitched tiled roof construction?
  3. What is the U-Value required as from the 1/4/02 to meet the requirements of Part L when insulation is laid between joists?
  4. What is the U-Value required from the 1/4/02 to meet the requirements of Part L when insulation is fitted between the rafters?
  5. Do you have a product which can be used as a fire barrier in a large roof void?
  6. When installing down lighters within a ceiling, is there any precaution required with the insulation that is already laid between the joists?
  7. I am thinking of installing 200mm insulation between 100mm deep joists in my loft. I also want to board it out for use as a storage area. Can you compress the insulation?
  8. When using a breather membrane instead of traditional roofing felt, do I have to counter batten and batten above it?
  9. Are any of your products kitemarked for use as attic insulation?
  10. What thickness of Crown DriTherm Cavity Slab (full fill application) is required in a masonry cavity wall consisting of a brick outer leaf and a 7 N/mm2 block inner leaf to achieve the 0.35W/m²K U-value to meet the Building Regulations?
  11. One of my clients is having trouble with noisy neighbours i.e. sound is coming through the party wall from telvision/hi-fi. Is there a simple sound insulation solution?
  12. What thickness and type of insulation do I need in a 63 x 38mm timber frame partition with studs at 600mm centres and a layer of 12.5mm Knauf Wallboard on each side to achieve the Building Regulation requirement of 40dB for internal walls in houses, flats and rooms for residential purposes?
  13. What thickness and type of insulation do I need in a 50mm Knauf C steel stud partition at 600mm centres with 12.5mm Knauf Wallboard on each side to achieve the Building Regulation requirement of 40dB for internal walls in houses, flats and rooms for residential purposes?
  14. We want to design a quiet office with a good level of sound reduction. What level of sound reduction can you achieve with your insulation?
  15. I have a sound problem between two offices. Although the wall gives approximately 48dB ,we can still hear conversation from the other office. The partitions are built up to the suspended ceiling, soffit above.
  16. What are the principal options when installing cavity wall insulation?
  17. What thickness of Crown DriTherm Cavity Slab when used as a part fill insulant within a 102.5mm Brick/cavity/insulation/100mm Stocks Insulite Block/Plaster construction would achieve a U Value of 0.35W/m2K to meet the Building Regulations?
  18. What minimum residual cavity do you require when using Crown DriTherm Cavity Slab or Polyfoam Cavityboard as a partial fill insulant?
  19. Can you install Crown DriTherm Cavity Slab below d.p.c. level?
  20. Is Crown DriTherm Cavity Slab covered by a British Board of Agrement Certicate?
  21. What products of yours are covered by British Board of Agrement Certification for use as cavity wall insulation?
  22. I am building a room-in-the-roof conversion and need to upgrade the fire performance of the floor without renewing or replacing the existing lath and plaster ceiling. What can I do?
  23. Which product do you recommend for insulating a solid concrete ground floor below a screed in a domestic property?
  24. We are building a block of flats and want to use a timber suspended floor that meets the required sound insulation level. Which of your products would you recommend?
  25. What insulation would you recommend for insulating between suspended timber floor joists?
  26. We have some Crown DriTherm Cavity Slab left over from when we installed cavity wall insulation. Can we use this to insulate between the floor joists?
  27. What thickness of screed should I use with your Polyfoam Floorboard range of products?
  28. What products do you have for use as a resilient layer within a concrete intermediate floor to achieve the requirements of Part E of the Building Regulations for sound insulation?
  29. Do you have a product to insulate service pipes which pass through a separating floor?
  30. Are Crown and Rocksilk insulation products safe in the event of a fire?
  31. Do you have a product that can be used as a fire barrier in a large roof void?
  32. Do you have any products which can be used for fire protection of ductwork?
  33. Is your Crown range of products classified as mineral wool?
  34. Do you have a product to internally line a duct for acoustic treatment?
  35. Do you have any Rocksilk products that we can use to insulate a boiler operating at 400°C?


Dont forget, if you can't find the answer to your question here, our Technical Advisory Centre are always on hand to help with technical enquiries. Just call 01744 766666 or email tech@knaufinsulation.com

For sales and customer service questions, please call or Customer Service team on 0844 8000135 or email sales@knaufinsulation.com

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