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Head Office

Our Head Office is located alongside our St Helens plant and houses most central functions for Knauf Insulation UK. The postal address is:

Knauf Insulation Ltd
PO Box 10
Stafford Road
St Helens
Merseyside
WA10 3NS

Main Reception

Tel: 01744 766600

Technical Advice and Support Centre

Tel: 01744 766666 (9:00 to 17:00 Mon-Fri) email: technical.uk@knaufinsulation.com

Sales and Customer Service

Tel: 0844 8000135 (8:00 to 17:30 Mon-Fri) email: sales.uk@knaufinsulation.com

Export

Tel: 01744 766709 email: export.sales@knaufinsulation.com

Literature

Tel: 08700 668660

More information on our plants can be found on our locations page

Who should I call:

Technical Advice and Support Centre

Our specialist technical staff will be pleased to give advice to specifiers, stockists and users on the use of Knauf Insulation products for thermal and acoustic insulation, and fire protection.

After consultation with you, our specialist team can offer practical advice on products and solutions, including:

  • Advice on compliance with national and industry standards
  • Data on the characteristics and performance of Knauf Insulation products.
  • Acoustic treatment of noise nuisance
  • Fire protection of structural elements, including industrial and marine applications
  • Non-standard product applications, including composite panels
  • Health and Safety advice and documentation
  • Calculations of heat loss, U-values, SAP Ratings and HEAT 2D/3D modelling.

Sales and Customer Service

Contact our friendly and helpful customer service team for commercial customer service and sales enquiries.

Export Enquiries

Contact Liz Moulsdale on 01744 766709 for export enquiries.

Literature Enquiries

Contact our literature hotline on 08700 668 660 to request copies of literature or samples.

Non-Urgent Enquiries

If you have an enquiry that does not require an urgent response, please complete the form below and we will get back to you.

If you would like to ask us a question, please complete and submit the form below.

Please make sure you enter an email address or phone number so we can contact you to answer your query.