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Contact Details

General Enquiries

Tel01744 766 600

Technical Support Team

To contact our Technical Support Team, please complete our online contact form. Alternatively, you can use the details below.

Tel01744 766666 (8.00am to 5.00pm Mon-Thurs and 8.00am to 4.00pm Fri)


Literature Requests


Sales and Customer Service

For information about our free deliveries direct to site service, or how to place an an order, visit our Logistics page here.

Tel01744 766 766 (8.00am to 5.30pm Mon-Thurs and 8.00am to 5:00pm Fri) email: (EIRE customers)


Send us a message

Please note that this contact form is for contacting Knauf Insulation regarding our Mineral Wool insulation products. For any enquiries regarding Knauf Gypsum in the UK, please click here. You can find all of our sister companies contact details on the main Knauf Group website.

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Our Head Office is located alongside our St Helens plant and houses most central functions for Knauf Insulation UK.

The postal address is:

Knauf Insulation Ltd
PO Box 10
Stafford Road
St Helens
WA10 3LZ

Please use the postcode WA10 3LZ for your Satellite Navigation device if you wish to visit the Head Office or the St Helens Plant by car or light van.

Heavy Goods Vehicle (HGV) drivers should use the postcode: WA10 3SS for their Satellite Navigation device and enter the St Helens Plant via the HGV entrance avoiding roads which are not suitable for HGVs.